TERMS AND CONDITIONS
Welcome to Bwhite LLP ("Bwhite", "Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, www.bwhite.in ("Website"), and the purchase of products offered through the Website.By accessing, browsing, registering an account, or placing an order on the Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on the Website. If you do not agree with these Terms, you must discontinue using the Website immediately.
1. Definitions
Unless the context otherwise requires:
Account means a registered customer account created on the Website.Customer, User, You, or Your refers to any individual or entity accessing or using the Website.Products means the ready-made women's clothing and accessories offered for sale by Bwhite.Order means a purchase request submitted through the Website.Website means www.bwhite.in and all associated webpages, applications, and services.Business Day means any day other than a Saturday, Sunday, or public holiday in Bengaluru, Karnataka.
2. Acceptance of Terms
By using the Website, you represent and warrant that:You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.You have the legal capacity to enter into binding contracts.The information you provide is accurate, complete, and current.You will comply with all applicable laws while using the Website.
These Terms constitute a legally binding electronic agreement between you and Bwhite LLP. Business Information
Business Name: Bwhite LLPCountry of Operation: India
Registered Office: Bengaluru, Karnataka, India
Customer Support Email: support@bwhite.in
Customer Support Phone: +91 9187692173Website: www.bwhite.in4.
4.Scope of Services
Bwhite operates an online platform for the sale of ready-made women's clothing and related fashion products.We reserve the right to modify, discontinue, suspend, or introduce new products, services, collections, or features at any time without prior notice.Nothing contained on the Website shall obligate Bwhite to continue offering any specific product or service.
5. User Eligibility
You agree that you:are legally competent to enter into contracts;will not use the Website for unlawful purposes;will not violate any applicable local, national, or international laws;will not misuse or interfere with the Website or its systems.If we believe a user has violated these Terms, we reserve the right to suspend or permanently terminate access without prior notice.
6. User Account Registration
To access certain features of the Website, you may be required to create an account.You agree to:provide truthful and accurate information;promptly update any changes to your information;maintain the confidentiality of your login credentials;accept responsibility for all activities conducted through your account.You must immediately notify us if you become aware of any unauthorized access to your account.Bwhite shall not be liable for losses arising from unauthorized use resulting from your failure to safeguard your credentials
.7. Product Information
We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images displayed on the Website are accurate.However:actual colors may vary depending on your device or monitor settings;slight differences in stitching, fabric texture, print placement, or finishing may occur;measurements may vary within commercially acceptable manufacturing tolerances.Such variations shall not be considered product defects.
8. Product Availability
All products displayed on the Website are subject to availability.Adding a product to your cart does not reserve inventory.If an item becomes unavailable after an order has been placed, Bwhite reserves the right to cancel the order and issue an appropriate refund for any amount paid for the unavailable item.
9. Pricing
All prices displayed on the Website are listed in the applicable currency selected by the user or otherwise shown at checkout.Unless expressly stated, prices are inclusive or exclusive of applicable taxes as indicated during checkout.We reserve the right to:modify prices without prior notice;correct pricing errors;withdraw promotional pricing;cancel orders affected by genuine pricing or technical errors.Where an incorrect price has been displayed due to a technical or typographical error, we may cancel the order even after payment has been received. In such cases, any payment successfully collected will be refunded using the original payment method.
10. Orders
Submission of an order constitutes an offer to purchase products from Bwhite.An order is not deemed accepted until:payment has been successfully authorised (where applicable);fraud verification is completed (if required);inventory is confirmed; andBwhite issues an order confirmation.We reserve the absolute right to refuse or cancel any order, including where:the product is unavailable;pricing errors have occurred;fraudulent or suspicious activity is suspected;incorrect customer information has been provided;payment authorization fails; orcompliance with applicable laws requires cancellation.
11. Payment
We currently accept payments through secure payment gateways, including:RazorpayUPIDebit CardsCredit CardsNet BankingSupported Digital WalletsCash on Delivery (where available)All electronic payments are processed through trusted third-party payment service providers.Bwhite does not store complete credit card or debit card information on its servers.You agree that payment authorization is subject to the policies of your issuing bank and payment service provider.
12. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations within India.Bwhite reserves the right to:restrict COD eligibility;impose order value limits;refuse COD orders based on delivery history, fraud indicators, or operational constraints.Repeated refusal to accept COD deliveries may result in suspension of COD privileges or cancellation of future orders.
13. International Orders
Bwhite ships to selected international destinations.International customers acknowledge that:customs duties, import taxes, VAT, GST, brokerage charges, and other governmental levies are the sole responsibility of the recipient unless expressly stated otherwise;customs clearance delays are outside Bwhite's control;delivery timelines may vary depending on destination country requirements.Bwhite shall not be responsible for delays, confiscation, or additional charges imposed by customs or governmental authorities.
14. Product Care
Customers are responsible for following the care instructions provided with each Product.Bwhite shall not be liable for damage resulting from:improper washing;bleach usage;ironing contrary to care instructions;dry-cleaning errors;normal wear and tear; ormisuse after delivery.
15. Promotional Offers and Discount Codes
From time to time, Bwhite may provide promotional offers, discount codes, coupons, gift vouchers, or loyalty benefits.Unless otherwise stated:offers cannot be exchanged for cash;offers cannot be combined unless expressly permitted;promotional discounts apply only during the validity period;Bwhite reserves the right to modify or withdraw any promotion without prior notice.Where misuse or fraud is suspected, Bwhite may cancel the promotion or related order.
16. Intellectual Property Rights
All intellectual property rights in the Website and its contents are owned by or licensed to Bwhite LLP.This includes, without limitation:trademarks;logos;product images;graphics;videos;website design;product descriptions;text;software;source code;layouts; andbranding.No content may be copied, reproduced, distributed, modified, transmitted, displayed, published, or exploited without the prior written consent of Bwhite.Unauthorized use may result in civil and/or criminal legal action.
17. User Conduct
Users agree not to:violate applicable laws;infringe intellectual property rights;upload malicious software;attempt unauthorized access to the Website;interfere with Website functionality;engage in fraudulent purchases;impersonate another individual or entity;submit false information;scrape or extract Website data without authorization; orengage in any activity that adversely affects other users.Violation of these Terms may result in immediate suspension or permanent termination of access.
18. User Reviews and Content
Customers may submit reviews, ratings, photographs, comments, or other content.By submitting content, the Customer grants Bwhite a worldwide, perpetual, royalty-free, transferable, sublicensable licence to use, reproduce, publish, display, modify, adapt, and distribute such content for business, marketing, and promotional purposes.Users warrant that:they own or have the necessary rights to the content;the content is accurate;the content does not infringe third-party rights; andthe content is not unlawful, defamatory, obscene, abusive, or misleading.Bwhite reserves the right to remove or refuse any content at its sole discretion.
19. Privacy
Customer information is collected, processed, stored, and used in accordance with the Bwhite Privacy Policy.By using the Website, Customers consent to the collection and processing of their personal information for purposes including:order fulfilment;customer support;payment processing;fraud prevention;legal compliance; andservice improvements.
20. Third-Party Services
The Website may integrate with third-party service providers, including payment gateways, logistics providers, analytics services, marketing tools, and social media platforms.Bwhite does not control these third-party services and shall not be responsible for their content, privacy practices, service interruptions, or acts and omissions.Users access third-party services at their own risk and subject to the applicable third-party terms.
21. Disclaimer of Warranties
The Website and all Products are provided on an "as is" and "as available" basis, except to the extent warranties cannot be excluded under applicable law.To the fullest extent permitted by law, Bwhite disclaims all express or implied warranties, including warranties of:merchantability;fitness for a particular purpose;non-infringement;uninterrupted availability; anderror-free operation.Bwhite does not warrant that the Website will always be secure, uninterrupted, or free from viruses or other harmful components.
22. Limitation of Liability
To the maximum extent permitted by applicable law, Bwhite LLP, its partners, directors, employees, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to the use of the Website or the purchase or use of any Product.Where liability cannot be excluded under applicable law, Bwhite's aggregate liability shall not exceed the amount actually paid by the Customer for the relevant Product giving rise to the claim.Nothing in these Terms limits liability that cannot legally be excluded under applicable law.
23. Indemnification
You agree to indemnify, defend, and hold harmless Bwhite LLP, its partners, employees, officers, agents, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of:your breach of these Terms;misuse of the Website;violation of applicable laws; orinfringement of any third-party rights.
24. Force Majeure
Bwhite shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including natural disasters, floods, earthquakes, fires, epidemics, pandemics, war, terrorism, strikes, governmental actions, power failures, internet outages, courier disruptions, or other force majeure events.
25. Electronic Communications
By accessing the Website or communicating with Bwhite electronically, including through email, SMS, WhatsApp (where applicable), or other digital channels, you consent to receive communications from Bwhite electronically.You agree that all agreements, notices, disclosures, invoices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
26. Fraud Prevention
Bwhite reserves the right to investigate any transaction or activity that appears suspicious, fraudulent, unauthorized, or in violation of these Terms.For the protection of our customers and business, we may:request additional identity or payment verification;delay shipment pending verification;refuse or cancel any order;suspend or terminate user accounts; orreport suspected fraudulent activities to law enforcement or other competent authorities where required by law.
27. Website Availability
While Bwhite strives to keep the Website available at all times, uninterrupted access cannot be guaranteed.The Website may be temporarily unavailable due to:scheduled maintenance;technical upgrades;server issues;internet disruptions;cybersecurity incidents; orevents beyond our reasonable control.Bwhite shall not be liable for any losses resulting from temporary interruptions or unavailability of the Website.
28. Accuracy of Information
Although reasonable efforts are made to ensure that all information on the Website is accurate and current, errors may occasionally occur.This includes, without limitation:product descriptions;pricing;stock availability;promotional offers;images;colours; andtechnical specifications.Bwhite reserves the right to correct any errors or omissions at any time without prior notice, including after an order has been placed.
29. Intellectual Property Complaints
If you believe that any content on the Website infringes your intellectual property rights, you may notify Bwhite by providing:identification of the copyrighted or proprietary work;identification of the allegedly infringing material;your contact information;evidence of ownership or authorization; anda statement confirming the accuracy of your complaint.Upon receipt of a valid notice, Bwhite will review the matter and take appropriate action in accordance with applicable law.
30. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of India.Nothing in these Terms shall exclude or limit any rights available to consumers under applicable Indian law that cannot lawfully be waived.
31. Jurisdiction
Subject to applicable dispute resolution procedures, the courts located in Bengaluru, Karnataka, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the Website, or any transaction between Bwhite and the Customer.
32. Dispute Resolution
The parties shall make reasonable efforts to resolve any dispute amicably through discussions and negotiations.If a dispute cannot be resolved amicably, either party may pursue remedies available under applicable law before the competent courts having jurisdiction.Nothing in this clause prevents either party from seeking interim or injunctive relief where permitted by law.
33. Grievance Redressal
Customers may contact our customer support team regarding any complaint, concern, or grievance.Email: support@bwhite.inPhone: +91 9187692173Registered Office: Bengaluru, Karnataka, IndiaWhere required by applicable law, grievances will be acknowledged and addressed within a reasonable timeframe.
34. Amendments
Bwhite reserves the right to amend, revise, update, or replace these Terms at any time.Updated Terms shall become effective immediately upon publication on the Website unless otherwise stated.Your continued use of the Website after such updates constitutes your acceptance of the revised Terms.
35. Severability
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.The invalid provision shall be deemed modified only to the extent necessary to make it enforceable while preserving its original intent as closely as possible.
36. Waiver
No failure or delay by Bwhite in exercising any right, remedy, or provision under these Terms shall constitute a waiver of that right or remedy.Any waiver must be made expressly in writing and shall apply only to the specific instance for which it is granted.
37. Assignment
Bwhite may assign, transfer, subcontract, or otherwise deal with its rights and obligations under these Terms without prior notice to users.Users may not assign or transfer any rights or obligations under these Terms without Bwhite's prior written consent.
38. Entire Agreement
These Terms, together with the Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on the Website, constitute the entire agreement between you and Bwhite regarding your use of the Website and the purchase of Products.These Terms supersede all prior communications, understandings, and agreements relating to the same subject matter.
39. Contact Information
For any questions, feedback, complaints, or legal notices, please contact:Bwhite LLPRegistered Office: Bengaluru, Karnataka, IndiaEmail: support@bwhite.inPhone: +91 9187692173Website: www.bwhite.in
40. Acceptance
By accessing, browsing, registering an account, or placing an order through the Website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.If you do not agree with these Terms,
